Terms of service

Terms of Service

Overview

This website is operated by Deltha Care. Throughout the site, the terms “we,” “us,” and “our” refer to Deltha Care.

Deltha Care offers this website, including all information, tools, products, services, and features available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website, purchasing a product from us, creating an account, submitting information, or otherwise using any part of our website or services, you agree to be bound by these Terms of Service.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, vendors, merchants, contributors of content, and any other individuals or entities accessing or using the website.

Please read these Terms of Service carefully before accessing or using our website.

If you do not agree to all of the terms and conditions contained in these Terms of Service, you should not access the website or use our services.

Any new features, products, services, or tools added to the website will also be subject to these Terms of Service.

We reserve the right to update, change, or replace any portion of these Terms of Service by posting updates or changes to our website. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have reached the age of majority and have given us permission to allow any minor dependents under your supervision to use this website where legally permitted.

You may not use our products or services for any unlawful, unauthorized, fraudulent, or prohibited purpose.

You may not use the website in violation of any applicable law, rule, regulation, ordinance, or legal requirement.

You must not transmit worms, viruses, malware, malicious code, or any other harmful technology through the website.

A breach or violation of any of these Terms of Service may result in immediate suspension or termination of your access to our services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that content you submit to the website, excluding payment card information, may be transferred unencrypted and may involve transmissions over various networks or changes required to conform to technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission in accordance with applicable security standards used by our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, reverse engineer, scrape, distribute, or otherwise misuse any portion of the website, products, services, or content without our express written permission.

Headings used in these Terms of Service are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to provide accurate information on our website.

However, we do not guarantee that all information made available on this website is accurate, complete, reliable, current, or error-free at all times.

Information on the website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or errors relating to product descriptions, pricing, promotions, availability, shipping charges, transit times, or other matters.

We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without prior notice.

Information made available on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions when more complete or current sources of information are available.

Section 4 — Products and Services

Certain products or services may be available exclusively through our website.

Products may have limited quantities and may be subject to return or exchange only according to our Return and Refund Policy.

We make reasonable efforts to display product colors, packaging, labels, photographs, sizing, and other visual details accurately.

However, we cannot guarantee that your computer, mobile device, tablet, monitor, or display will accurately reproduce product colors or appearance.

Product packaging, labeling, design, or appearance may occasionally change due to manufacturing updates, regulatory requirements, supply availability, or product improvements.

We reserve the right to limit sales of our products or services to any person, geographic region, jurisdiction, or group where legally permitted.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of products or services offered.

All descriptions, pricing, promotions, and availability of products are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this website is void where prohibited by law.

Section 5 — Health and Wellness Disclaimer

Products sold through our website may include dietary supplements, wellness products, vitamins, minerals, botanical products, and other health-related consumer products.

Information provided on our website is intended for general educational and informational purposes only.

Nothing on this website is intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly authorized by applicable law.

Statements regarding dietary supplements or wellness products may not have been evaluated by the U.S. Food and Drug Administration.

Our website, product descriptions, advertisements, articles, customer reviews, testimonials, and other content are not intended to replace professional medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before beginning any supplement or wellness regimen, especially if you are pregnant, nursing, taking medication, under medical supervision, have a known medical condition, or have concerns regarding possible allergies or ingredient interactions.

Individual results may vary.

We do not guarantee any specific health, wellness, nutritional, physical, cosmetic, or other outcome from use of our products.

By purchasing or using our products, you acknowledge that you are responsible for reviewing product labels, directions, ingredients, warnings, and other applicable information before use.

Section 6 — Product Use

You agree to use all products according to the directions, warnings, serving suggestions, and instructions provided on the product label or packaging.

You agree not to misuse products or use them in a manner inconsistent with their intended use.

You are responsible for determining whether a product is appropriate for you.

If you experience an adverse reaction or unexpected effect, discontinue use and consult an appropriate healthcare professional where necessary.

Keep products out of reach of children unless the product is specifically intended for children and is used under appropriate adult supervision.

Section 7 — Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all transactions made through our store.

You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment information, so that we can complete transactions and contact you when necessary.

We reserve the right to refuse, cancel, or limit any order placed with us.

These restrictions may include orders placed by or under the same customer account, payment method, billing address, shipping address, household, or other identifying information.

If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.

We reserve the right to limit or prohibit orders that appear, in our reasonable judgment, to be placed by resellers, distributors, fraudulent actors, or unauthorized commercial purchasers.

Section 8 — Orders and Acceptance

Your submission of an order constitutes an offer to purchase the products included in your order.

We reserve the right to accept or reject any order at our discretion.

Your receipt of an order confirmation does not necessarily constitute final acceptance of the order.

An order may be canceled or refunded if a product is unavailable, pricing is incorrect, fraud is suspected, payment authorization fails, or other legitimate operational issues occur.

We reserve the right to request additional verification before accepting or processing an order.

Section 9 — Pricing

Prices displayed on the website are subject to change without notice.

We may offer promotional pricing, temporary discounts, bundles, coupons, subscription discounts, free gifts, or other promotional offers.

Promotions may be subject to additional terms and may be modified or discontinued at any time where permitted by law.

In the event of an obvious pricing error, we reserve the right to cancel the affected order and issue an appropriate refund.

Applicable taxes and shipping fees may be added at checkout depending on the order and delivery location.

Section 10 — Payment

We may accept payment through third-party payment processors.

By submitting payment information, you authorize us and our payment service providers to charge the applicable amount to your selected payment method.

You represent and warrant that you are authorized to use the payment method provided.

We are not responsible for delays, declines, verification requests, holds, freezes, or other actions taken independently by banks, card issuers, payment processors, or financial institutions.

Section 11 — Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

Shipping times may vary due to carrier delays, weather, high order volume, holidays, customs processing, fulfillment delays, incorrect addresses, or other circumstances outside our reasonable control.

Once a package has been transferred to a carrier, delivery is generally subject to the carrier's operations and policies.

Customers are responsible for entering a complete and accurate shipping address.

We are not responsible for delays, loss, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Risk of loss may pass to the customer as permitted by applicable law once the shipment has been transferred to the carrier.

Section 12 — Returns and Refunds

Returns, refunds, exchanges, replacements, and cancellations are governed by our Return and Refund Policy.

Our Return and Refund Policy is incorporated into these Terms of Service by reference.

Customers are responsible for reviewing the Return and Refund Policy before making a purchase.

Section 13 — Subscriptions and Recurring Purchases

Certain products may be offered through subscriptions or recurring purchase programs.

By enrolling in a subscription, you authorize us or our payment processor to charge your selected payment method at the frequency disclosed during checkout until the subscription is canceled.

Subscription pricing, frequency, discounts, and benefits will be disclosed before purchase.

You are responsible for canceling a subscription before the applicable renewal or processing date if you do not wish to receive another shipment.

Canceling a subscription does not automatically cancel an order that has already been processed.

Subscription refunds and cancellations are also subject to our Return and Refund Policy and any additional subscription terms disclosed during checkout.

Section 14 — Optional Tools and Third-Party Services

We may provide access to third-party tools, integrations, payment processors, applications, analytics providers, shipping providers, advertising services, or other services over which we do not have full control.

You acknowledge that third-party tools are provided on an “as is” and “as available” basis without warranties, representations, or conditions from us regarding their operation.

Your use of optional third-party tools is entirely at your own risk and discretion.

You should review the terms and privacy policies of applicable third-party providers before using their services.

Section 15 — Third-Party Links

Certain content, products, advertisements, integrations, or services available through our website may contain links to third-party websites.

Third-party links may direct you to websites that are not affiliated with us.

We are not responsible for examining, evaluating, monitoring, or guaranteeing the accuracy, safety, content, products, services, privacy practices, or policies of third-party websites.

We do not assume responsibility for any damages or losses arising from your use of third-party websites, services, products, or content.

Section 16 — User Comments, Reviews, Feedback, and Submissions

If you submit product reviews, photographs, videos, testimonials, suggestions, ideas, comments, feedback, or other materials to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, translate, adapt, and create derivative works from that content for lawful business purposes.

You represent that you own or have the necessary rights to submit the content.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other proprietary rights.

You agree not to submit content that is unlawful, abusive, defamatory, threatening, misleading, obscene, discriminatory, fraudulent, or otherwise inappropriate.

We may remove or refuse to publish user content at our discretion where legally permitted.

Section 17 — Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, disclose, retain, and protect personal information.

Section 18 — Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies.

These technologies may be used to operate the website, remember user preferences, analyze website performance, measure advertising effectiveness, personalize content, and support targeted advertising where legally permitted.

For more information, please review our Privacy Policy and applicable cookie or privacy preference settings.

Section 19 — Intellectual Property

All content available on the website, including logos, trademarks, brand names, product names, product photographs, website designs, graphics, videos, text, copy, illustrations, icons, software, and other materials, is owned by us, licensed to us, or otherwise used with permission.

Such content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, sell, exploit, display, or create derivative works from our content without prior written authorization.

Nothing in these Terms grants you ownership of any intellectual property belonging to us or our licensors.

Section 20 — Prohibited Uses

In addition to other prohibitions described in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate applicable laws or regulations

  • To infringe upon intellectual property rights

  • To harass, threaten, abuse, insult, harm, defame, intimidate, or discriminate against others

  • To submit false or misleading information

  • To upload or transmit viruses or malicious code

  • To collect or track personal information of others without authorization

  • To spam, phish, scrape, crawl, or interfere with website functionality

  • To impersonate another person or entity

  • To engage in fraudulent transactions

  • To circumvent security measures

  • To resell products in violation of applicable restrictions

  • To interfere with payment processing or transaction integrity

  • To use the site in any manner that could damage our business, website, customers, or service providers

We reserve the right to terminate or restrict access for violations of these Terms.

Section 21 — Disclaimer of Warranties

To the fullest extent permitted by law, our website, products, services, and content are provided on an “as is” and “as available” basis.

We do not guarantee that your use of the website will be uninterrupted, timely, secure, error-free, or free from harmful components.

We do not warrant that results obtained from using the website, products, or services will always be accurate, reliable, or satisfactory.

Except where prohibited by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms excludes warranties or rights that cannot legally be waived.

Section 22 — Limitation of Liability

To the fullest extent permitted by applicable law, Deltha Care and its owners, officers, employees, contractors, affiliates, suppliers, manufacturers, service providers, licensors, agents, and representatives will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to your use of the website, products, or services.

This may include, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or similar damages.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Section 23 — Indemnification

You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Deltha Care and its owners, affiliates, employees, contractors, licensors, service providers, suppliers, officers, agents, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your breach of these Terms

  • Your misuse of the website or products

  • Your violation of law

  • Your infringement of third-party rights

  • Fraudulent or unauthorized activity connected to your account

Section 24 — Chargebacks and Payment Disputes

Customers are encouraged to contact customer support before initiating a chargeback or payment dispute.

We may submit supporting documentation to payment processors, financial institutions, or card networks in response to a dispute.

Such documentation may include order records, billing information, shipping records, tracking details, delivery confirmations, communication records, refund records, device data, fraud screening data, and other information relevant to the transaction.

Opening a payment dispute may temporarily suspend any separate refund review until the financial institution completes its investigation.

Section 25 — Fraud Prevention

We reserve the right to use fraud prevention tools and third-party fraud detection services.

We may delay, cancel, refuse, or investigate transactions when we reasonably suspect unauthorized use, fraudulent activity, payment abuse, identity misuse, refund abuse, reshipping activity, or other suspicious behavior.

We may also require additional verification before processing certain orders.

Section 26 — Account Security

If you create an account with us, you are responsible for keeping your account credentials confidential.

You are responsible for activity conducted through your account unless otherwise required by law.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We are not responsible for losses caused by failure to protect account credentials where legally permitted.

Section 27 — Electronic Communications

By using the website or providing your contact information, you consent to receive transactional communications electronically.

These may include order confirmations, shipping notifications, service updates, account notifications, refund information, subscription notices, and customer service communications.

Marketing communications will be sent according to applicable law and your communication preferences.

Section 28 — SMS and Email Marketing

If you separately opt in to receive promotional email or text messages, you may receive marketing communications regarding products, promotions, updates, and offers.

Consent to receive marketing communications is not a condition of purchase unless otherwise clearly disclosed and legally permitted.

Message and data rates may apply to text messages.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

You may opt out of SMS marketing by following the instructions provided in the applicable message.

Section 29 — Reviews and Testimonials

Customer reviews and testimonials reflect individual customer experiences.

They do not guarantee that every customer will experience the same results.

Testimonials may be edited for spelling, grammar, length, clarity, or formatting while preserving their substantive meaning.

Where required by law, relationships involving compensation, incentives, free products, or sponsorships will be disclosed appropriately.

Section 30 — Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be considered severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

Section 31 — Termination

These Terms remain effective unless terminated by either you or us.

You may terminate these Terms by discontinuing use of our website and services.

We may terminate or suspend your access if we reasonably believe you have violated these Terms, engaged in fraudulent activity, abused our policies, or used our website in an unlawful or harmful manner.

Any obligations or liabilities incurred before termination will survive termination where applicable.

Section 32 — Entire Agreement

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other posted policies, constitute the entire agreement between you and us regarding your use of the website and purchases from our store.

These Terms supersede prior communications, representations, proposals, and agreements relating to the same subject matter.

Section 33 — Waiver

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Any waiver must be in writing where required by law.

Section 34 — Governing Law

These Terms of Service and any separate agreements through which we provide products or services will be governed by and construed in accordance with the laws applicable to our business, without regard to conflict-of-law principles, except where consumer protection laws require otherwise.

Consumers may retain rights under the laws of their state or jurisdiction that cannot legally be waived.

Section 35 — Changes to Terms of Service

We reserve the right to update or modify these Terms of Service from time to time.

The most current version will be posted on this page.

It is your responsibility to review these Terms periodically.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

Section 36 — Contact Information

Questions regarding these Terms of Service may be directed to our customer support team.

Please include sufficient information for us to identify your request and respond appropriately.

Company: Deltha Care

Customer Support Email: try@shopdelha.com

Business Mailing Address: 5830 E 2ND ST, STE 7000  #38758, CASPER, WY 82609

Effective Date: September 22nd, 2026